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Author Topic: can't download bc5 - ERR_SSL_PROTOCOL_ERROR  (Read 17821 times)

August 30, 2017, 10:48:13 AM
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can't download bc5 - ERR_SSL_PROTOCOL_ERROR
I've tried two browsers, and cant get https://www.bridgecommand.co.uk/file/bc50_setup.exe to load.

"ERR_SSL_PROTOCOL_ERROR"
from chrome,

"An error occurred during a connection to www.bridgecommand.co.uk. SSL received a record that exceeded the maximum permissible length.  Error code: <a id = "errorCode" title-"SSL_ERROR_RX_RECORD_TOO_LONG">SSL_ERROR_RX_RECORD_TOO_LONG</a>"
from Firefox.

Help, please?

Regards,
BobGidden
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August 30, 2017, 03:50:23 PM
Reply #1
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Re: can't download bc5 - ERR_SSL_PROTOCOL_ERROR
Hi,

Are you accessing the internet via a proxy? This error usually indicates a server problem, but I've checked just now and can download the file fine from my connection.

If so, could you try downloading from another network?

James
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August 30, 2017, 10:22:03 PM
Reply #2
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Re: can't download bc5 - ERR_SSL_PROTOCOL_ERROR
No, I'm not going via a proxy. Strange...
My son (who lives with us) has just downloaded it onto an apple, so I now have the file, but we can't explain why his worked and mine repeatedly failed... anyway, our problem, by the sound of it. Thanks for the quick reply.
Bob.
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